Privacy Policy

New Beginnings Restoration of Baltimore Inc ("we," "us," or "our") respects your privacy. This Privacy Policy explains how we collect, use, and protect information when you visit newbeginningsrestorationofbaltimore.com or contact us about our water damage restoration services in Baltimore, MD.

Information We Collect

When you contact us through our website, call our phone number, or request service, we may collect:

• Your name, phone number, and email address
• Your property address and description of the service needed
• Information about your insurance carrier, when relevant to your claim
• Standard web analytics data (IP address, browser type, pages visited)

How We Use Your Information

We use the information you provide to:

• Respond to service requests and provide restoration services
• Coordinate with your insurance carrier on your behalf
• Communicate with you about your project
• Improve our website and services
• Comply with legal obligations

Information Sharing

We do not sell or rent your personal information. We may share your information only when necessary to provide services you've requested — for example, with your insurance adjuster — or when required by law.

Cookies and Analytics

Our site may use cookies and standard web analytics tools to understand how visitors use our website. You can disable cookies in your browser settings, though some site features may not work correctly as a result.

Data Security

We take reasonable steps to protect your information, but no method of transmission or storage is completely secure. If you have concerns about the security of your information, please contact us directly.

Your Rights

You may request access to, correction of, or deletion of personal information we hold about you. To make a request, please contact us using the information below.

Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised "last updated" date.

Contact Us

Questions about this Privacy Policy? Contact us at info@newbeginningsrestorationofbaltimore.com or call us at +1 (201) 277-9344.